Help with the app and your account

Open the download page on your phone and pick your store. If a store button says the listing is not live yet, leave your email there and you will hear the moment it is.

Settings → Language, and pick from the list. It changes the whole app, including the layout direction for Arabic, Persian and Urdu. Your progress, mistakes and bookmarks are untouched.

Yes. The course, the questions and the whole sign catalogue are bundled with the app, so lessons and practice work with no connection. An account and a purchase need one.

On your device, and — once you have an account — synced to it, so a new phone picks up where the old one stopped. Signing in with the same account on the website and the app gives you one history, not two.

The same format: the same number of questions, the same error limit, the same clock, in Spanish. The questions are written from the official rules; nobody outside the DGT has its question bank, and any app that claims to is not telling the truth.

Yes. Settings → Notifications, where you set the time, how often, and which kinds you want. Add your exam date and the reminders arrange themselves around it. You can turn all of it off.

The whole plan: every lesson, unlimited mock exams, practice rebuilt from your own mistakes, and the exam-language material. The free version keeps the course — nothing you already use is taken away.

Sign in on the app with the same account you bought with. The purchase is on the account, not the device, so there is nothing to restore by hand. If it still does not appear, write to us with the email you paid with.

If you subscribed on the website, open your account page and manage the subscription there. If you subscribed through a store, cancel in that store's subscription settings — Apple and Google do not let an app cancel on your behalf. You keep Premium until the period you paid for ends.

Purchases made on the website are refundable under the terms on this site — write to us. Purchases made through the App Store or Google Play are refunded by the store, not by us, through its own request flow.

Not to study. You need one to buy Premium, and to carry your progress between the website, a phone and a new device.

Follow the account-deletion page. It lists exactly what is erased, what has to be kept for accounting, and how long it takes.

Please tell us. The course is researched from official Spanish sources and is awaiting human review, so a wrong rule is a bug we want. Use the feedback form and quote the lesson — we check it against the source and correct the release.

The app follows the system text size and works with the platform screen readers, and the right-to-left languages lay out fully right-to-left rather than mirroring badly. If something reads wrongly, that is a bug — report it and we will fix it.