Your data
Delete your account
You can have your account and everything attached to it erased. Here is exactly what that means before you ask for it.
What is erased
- Your account, sign-in methods and email address.
- All study history: lessons, answers, mistakes, bookmarks and streaks.
- Your Premium entitlement — an active subscription is cancelled first, and does not carry over to a new account.
- Any feedback you sent while signed in, unless it is still an open report you asked us to answer.
What has to be kept
- Payment records and invoices, for as long as tax law requires. These identify a transaction, not your study history.
- Counts that no longer identify you, such as how many people used a feature.
Nothing kept can be used to rebuild your account or your progress.
How to ask
- 1Send us the request from the email address on the account, using the button below.
- 2We confirm it is you, and tell you what will go — you can still stop at that point.
- 3The account is erased within 30 days of your confirmation, and we write to say it is done.
The privacy policy sets out the legal basis and the full retention periods.